Facebook Acquires Kustomer for $1 Billion: The Customer-service Platforms Specialist

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DUBLIN, Dec. 4, 2020 /PRNewswire/ — ResearchAndMarkets.com published a new article on the Social Media industry “Facebook Acquires Kustomer for $1 Billion: The Customer-service Platforms Specialist”

Facebook announced on Monday they were acquiring Kustomer, a startup company that specialises in customer-service platforms. The Wall Street Journal reported that the deal was for just over $1 billion.

News agencies reported the acquisition of a business software company as part of Facebook’s push to advertise and sell goods through their social media network. In the past, Facebook has primarily acquired consumer-centric companies like gif catalog company Giphy in May 2020 and Spanish cloud video gaming company PlayGiga in December 2019. The company makes 99 percent of their revenue through advertising.

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The New York-based Kustomer was founded in 2015, and has raised about $173 million, according to Crunchbase.

To see the full article and a list of related reports on the market, visit “Facebook Acquires Kustomer for $1 Billion: The Customer-service Platforms Specialist”

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Cision View original content:https://www.prnewswire.com/news-releases/facebook-acquires-kustomer-for-1-billion-the-customer-service-platforms-specialist-301186531.html

SOURCE Research and Markets

https://markets.businessinsider.com/news/stocks/facebook-acquires-kustomer-for-1-billion-the-customer-service-platforms-specialist-1029866463

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